Better for patients, Better for you

Join the healthcare professionals reducing costs
for their patients.

Reduce bill shock and payment friction for patients

Get up and running from Day 1

No hidden costs for clinics or patients
Transparent pricing alleviates admin burden

Your questions, answered

Gild is a healthcare payment platform that makes eligible Medicare-rebatable care easier to pay for.
Gild enables eligible patients to pay their applicable out-of-pocket gap, while facilitating the associated payment and Medicare claiming process for participating practices.
Simply put: patients pay the gap. Practices get paid their fee.
Gild gives your practice another option for patients who find the upfront cost of privately billed care difficult.
Rather than asking patients to fund the full consultation fee upfront and wait to receive their Medicare benefit, eligible patients can pay their applicable gap through Gild.
More manageable for patients. More sustainable for practices.
As clinicians, everyday we watch patients delay or forgo healthcare due to upfront costs.

Patients shouldn't have to choose between getting the care they need and funding the full cost upfront.

We believe clinicians shouldn't have to choose between making care accessible and running a sustainable practice.
We believe there should be another option.
Gild is available for any healthcare providers offering a Medicare-rebatable service.
We are starting with general practice, with applications across specialist care, psychology, radiology, allied health and other eligible healthcare services.

No.
Gild does not require your practice to adjust its usual fees.
You remain responsible for setting your fees and billing arrangements in accordance with applicable requirements.
Gild changes the payment experience - not your clinical or pricing decisions.
Gild operates on a transparent, transaction-based pricing model.
Contact us to discuss pricing relevant to your practice.
No.
Gild facilitates payment of the applicable healthcare fee while making the payment experience easier for your patients.
Gild's transaction fee is separate and transparent.
You set your fee. Gild helps make it easier for your patient to pay.

No. Gild does not require a practice management system integration to get started.
Gild fits alongside your existing workflow, so your practice can start using it without undertaking a lengthy software integration.
We'll work with your team to establish a simple workflow for your clinic.
No.
Gild gives your practice another payment option.
You remain in control of your billing arrangements, subject to applicable Medicare and other requirements.
Patients should always understand the applicable fee, Medicare benefit and expected out-of-pocket cost before proceeding with care.
No.
Bulk billing and private billing are different billing arrangements.
When a service is bulk billed, the provider accepts the Medicare benefit as full payment for that service.
Gild is for eligible privately billed services where an out-of-pocket gap applies.
Because the payment experience matters.
With traditional private billing, patients need to fund the full consultation fee upfront and wait to receive their Medicare benefit.
Gild gives your practice another option: eligible patients can pay their applicable gap fee through Gild, reducing the upfront financial barrier without requiring your practice to simply absorb the difference.
You keep your billing model. Gild changes the payment experience.

Gild is built to operate within applicable Medicare and healthcare payment requirements.
We take compliance seriously and build our workflows around the relevant Medicare, MBS, privacy and payment requirements.
Your practice remains responsible for meeting its own Medicare and billing obligations, including informed financial consent and appropriate record-keeping.
We recommend practices continue to follow current Services Australia and Department of Health guidance relevant to their billing arrangements.
No.
Gild does not determine or adjust the Medicare benefit available for a service.
The Medicare benefit is determined by Medicare and depends on the applicable service, item, provider and patient circumstances.
No.
Gild does not set or recommend healthcare fees.
Practices remain responsible for setting their fees and for providing patients with clear information about fees and expected out-of-pocket costs.
Gild simply provides another way for eligible patients to manage the payment.

Gild makes eligible healthcare easier to afford upfront.
Rather than requiring a patient to find the full consultation fee before receiving their Medicare benefit, eligible patients can pay their applicable gap through Gild.
For practices, this creates another way to make care more financially accessible without simply absorbing the difference themselves.
No.
Patients always have a choice.
Your practice should provide patients with the applicable fee before they proceed with care.
Gild provides another payment option - it doesn't remove patient choice.
We believe it can make the financial side of care easier for everyone.
Conversations about money can be uncomfortable for both clinicians and patients.
Gild makes the payment experience clearer, more transparent and easier to navigate, allowing practitioners to focus on delivering quality care.
Not at all.
Gild is payment infrastructure.
Clinical decisions remain entirely between the patient and their healthcare professional.
No.
Gild is not a consumer loan or credit product.
Gild is a healthcare payment solution that facilitates payment of the patient gap fee and associated Medicare benefit.

Make care more accessible. Keep your practice sustainable.